CUSTOMERS SAMPLE THE NEW AND IMPROVED OFFERING AT THE CO-OPERATIVE IN BALSALL COMMON FOLLOWING £1.2 MILLION FACELIFT

Wednesday 5th October 2022

The Co-operative in Balsall Common has started welcoming customers through the doors of its new and improved store following a major £1.2 million refurbishment.

An in-store coffee shop, opened in partnership with local coffee chain Bewiched, forms part of the new-look store which has served the local community for more than 30 years.

Able to accommodate up to 70 customers, it is one of 15 such facilities earmarked to open in partnership with the Society over the next five years.

Customers can enjoy a range of snacks such as breakfast muffins, toasties and paninis as well as cakes and slices, milk shakes, smoothies, teas and coffees.

The unveiling comes at the end of a 10-week refurbishment undertaken by the Society following consultation both with shoppers inside the store and villagers in the wider area.

As well as the core fresh and ambient food offering the Society has extended its in-store range to include more general merchandise including gifts, homewares and toys.

Other features include locally-sourced products as part of the Local @ Heart range, which allows shoppers to support local businesses. The range includes foods from Warwickshire-based Mudwall’s, gift ideas from Warwickshire-based Prezzy Box and sausages from Birmingham-based A W Lashford & Son.

Other offerings, which are already performing well in other Society stores, include a fine wine selection, the Big Night In section, featuring warm popcorn, nachos and treats for that movie night. There is a larger range of Cooks frozen foods, zero waste loose products, giving customers the opportunity to fill their own containers and reduce plastic consumption, and Field Fare, offering frozen pastries, main meals and meal accompaniments.

There will also be a Deli Co, the Society’s own-brand food offering which includes breakfast, lunch, hot food to go, snacks, baguettes, sandwiches, cakes, and hot beverages.

Customers can also take advantage of a free water refill station and a book swap area.

Steve Browne, General Manager of the Society’s Food Division, said this was the first major refurbishment for Balsall Common in many years, following on from a £200,000 investment in energy-efficient lighting and refrigeration in 2018.

He said: “We are excited to welcome customers through the doors of our new-look store. More than a local convenience store we see it as a community hub where friends can meet over lunch or coffee and shop for gifts, toys and the home as well as completing their fresh food and grocery shopping.

“From self-scanning tills to a community wall and a food-to-go island with hot and cold foods and popular frozen drinks such as Hershey’s, Reese’s and Tango Ice Blast, every last detail of the store has been carefully planned, not just with the help of our loyal customers but also in consultation with locals who do not regularly shop with us but were keen to share their own ideas for the things they’d like to see in our store.

“The project is the result of a true community effort with input from many locals and we look forward to welcoming customers to sample the best of everything we have to offer.”